Returns & Exchanges
At Yum Treats, we strive for 100% satisfaction with every bite; however, due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or incorrect. Please contact our support team within 48 hours of delivery to initiate a claim for any quality concerns.
Document the Issue
Take clear photos of the damaged packaging or incorrect food items immediately upon arrival to help us process your request.
Contact Support
Email our customer care team at support@yumtreats.com with your order number, photo evidence, and a brief description of the problem.
Review Process
Our quality assurance team will review your submission within 24 hours to determine if a refund or a fresh replacement is appropriate.
Resolution Delivery
Once approved, we will either ship a replacement at no extra cost or issue a full refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing